Job Overview
Social Element, a global social media agency, is seeking passionate and skilled Social Media Community Managers to join their team. This part-time, remote role is ideal for individuals with excellent English communication skills and a background in community management, engagement, or social customer care. You’ll be working with a leading nonprofit in the travel and tourism industry, inspiring people to discover the beauty of California.
| Job Title | Social Media Community Manager – English |
|---|---|
| Company | Social Element |
| Location | Remote (United States) |
| Job Type | Part-Time (Hourly Paid) |
| Education | No Degree Mentioned |
| Experience | Background in social media, community management, or customer care |
Key Responsibilities
- Engage with audiences across platforms like Facebook, Instagram, TikTok, and LinkedIn.
- Create and maintain strong community connections with timely, professional responses.
- Moderate discussions to ensure safe, inclusive, and respectful interactions.
- Represent the brand authentically by posting and interacting with content.
- Inspire global travelers to experience California’s culture, landscapes, and cities.
Required Skills & Qualifications
- Excellent written English skills.
- Experience in engagement, customer care, or community management (with a brand or digital agency).
- Strong knowledge of social platforms and audience behaviors.
- Ability to use tools like Sprinklr, Social Sprout, scheduling tools, and Google Chat.
- Familiarity with California’s culture and ability to represent it positively.
- Self-motivated, organized, and capable of working remotely.
- Must pass a criminal background check and provide 2 professional references.
Benefits & Perks
- Work remotely from anywhere in the United States.
- Flexible schedule across weekdays, evenings, and weekends.
- Be part of an international, inclusive, and supportive social media team.
- Opportunity to work with leading brands in tourism and nonprofits.
IT Requirements
- Windows 11 / Mac OS X Ventura (or higher).
- Minimum 8GB RAM (16GB recommended).
- Stable broadband: 20 Mbps download / 1 Mbps upload (50/5 Mbps recommended).
- 40 GB HDD/SSD, webcam, and headset.
- Android/iOS device for 2FA.
- Chromebook, Linux, and cloud VMs not supported.
Hiring Process
- Online Assessment
- Behavioral Interview with a Talent Team Member
Company Overview – Social Element
Founded 24 years ago, Social Element is a full-service social media agency committed to its mission: Make Social Better. The agency works globally to create unskippable content, build safer digital communities, and strengthen authentic brand connections.
How to Apply
Upload your resume and cover letter (or video cover letter) via LinkedIn.
Make sure to include:
- Details of your relevant personal/professional experience.
- Why you’re excited to join Social Element.
❓ Frequently Asked Questions (FAQs)
Q1. Is this job remote or office-based?
✅ This is a fully remote job. You can work from anywhere in the USA as long as you meet the IT and internet requirements.
Q2. Do I need a degree to apply for this position?
✅ No, a degree is not required. What matters most is your experience in social media engagement, community management, or customer care.
Q3. What type of employment is offered?
✅ This is a part-time, hourly-paid position with flexible working hours across weekdays, evenings, and weekends.
Q4. Which skills are most important for this role?
✅ Strong English writing skills, experience in using platforms like TikTok, Instagram, Facebook, Twitter, and the ability to manage online communities with professionalism.
Q5. What IT requirements must I meet to qualify?
✅ You must have a computer with Windows 11 or Mac OS Ventura, at least 8GB RAM (16GB recommended), high-speed internet (20 Mbps+), a webcam, headset, and a secure home setup. Chromebooks and Linux are not supported.
Q6. Is prior experience mandatory?
✅ Yes, candidates should have background experience in engagement, social customer care, or community management, either with a brand or a digital agency.
Q7. What is the application process like?
✅ The hiring process includes an online assessment and a behavioral interview with a Talent Team member. You will also need to provide two professional references and agree to a background check.
Q8. What makes this role unique?
✅ You’ll get to work with a global social media agency while promoting California’s travel and tourism sector, engaging with international audiences, and helping build inclusive online communities.
